Privacy Policy

Effective Date: 05 Nov 2023

Introduction

Welcome to petshelter.org!

We at petshelter.org (“we”, “our”, or “us”) value your privacy and are committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit petshelter.org (“Website”) and use any of our related services.

This policy applies to both anonymous users and those who choose to interact with our Website, such as through form submissions or newsletter subscriptions. Please read this Privacy Policy carefully. By using our Services, you agree to the terms outlined here. If you do not agree, please refrain from using our Services.

Data Controller

Petshelter.org is the data controller for the processing of your personal data under this Privacy Policy. We operate from India and comply with applicable data protection laws including GDPR and CCPA.

Information We Collect

We collect information in the following ways:

1. Directly from you – When you fill out a contact form or subscribe to our newsletter, we may collect personal details such as your name and email address.

2. Automatically – We collect technical data such as IP address, browser type, device type, referring/exit pages, and usage behavior through cookies, log files, and analytics tools like Google Analytics.

3. Third-party interactions – Services like social sharing widgets or embedded ads may collect data as per their own privacy policies.

Cookies and Tracking Technologies

We use cookies, pixel tags, and other tracking technologies to enhance your browsing experience, analyze usage, and display relevant ads. You can manage your cookie preferences via browser settings. Please refer to our Cookie Policy for full details.

Legal Basis for Processing

Under the GDPR, we process your data on the following legal bases:
– Your consent (e.g., for newsletter sign-up and non-essential cookies)
– Contractual necessity (e.g., responding to inquiries)
– Legitimate interests (e.g., analytics and service optimization)
– Compliance with legal obligations

How We Use Your Information

We use collected information to:
– Respond to your queries and messages
– Improve our Website and personalize your experience
– Analyze trends and optimize functionality
– Prevent fraud and enhance security
– Comply with legal obligations

Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:
– Service providers under strict confidentiality agreements
– Legal authorities, if required by law or to protect rights and safety
– Third-party tools (like Google Analytics, Ezoic) for service improvement

Third-Party Services

Our Website may link to third-party sites or embed services (e.g., Google AdSense, Ezoic, Facebook plugins). These services may collect data under their own policies. We encourage you to review their respective privacy terms:

– Google Privacy Policy: https://policies.google.com/privacy
– Ezoic Privacy Policy: https://www.ezoic.com/privacy-policy/

Your Rights

Depending on your jurisdiction, you may have the right to:
– Access your personal data
– Correct or update inaccurate data
– Request deletion of your data
– Withdraw consent at any time
– Object to or restrict certain processing activities

To exercise any of these rights, contact us via our Contact Us page or email us at [email protected]. We may request verification of your identity before processing your request.

Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe we may have collected such data, please contact us and we will delete it promptly.

Log Files

Like many websites, we use log files that track actions occurring on the Website. This includes IP addresses, browser type, date/time stamps, and referring pages. This data is not linked to personal identifiers.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Newsletter and contact data may be retained for up to 12 months or until you request deletion.

Newsletter and Contact Forms

We collect your name and email address through forms for newsletter subscriptions or business inquiries. We only use this information for communication related to your request and not for unrelated marketing.

Advertising and Analytics

We use Google AdSense and Ezoic to display personalized advertisements. These platforms may use cookies or tracking tools to collect data for ad targeting. You may opt out via the Network Advertising Initiative or Digital Advertising Alliance.

Data Security

We implement security measures such as encryption and firewalls to protect your personal data. However, no method of transmission over the Internet is entirely secure. We cannot guarantee absolute security and any data shared is at your own risk.

Data Breach Notification

In the event of a data breach, we will promptly notify affected users and relevant authorities in accordance with applicable laws.

Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in India.

Dispute Resolution

In case of disputes, parties shall first attempt to resolve the issue amicably. If unresolved, the matter will be submitted to binding arbitration under the Arbitration and Conciliation Act, 1996, in the city where petshelter.org’s office is located.

Severability

If any provision of this Privacy Policy is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

No Waiver

Failure to enforce any provision shall not constitute a waiver unless acknowledged in writing.

Entire Agreement

This Privacy Policy, along with our Terms of Service and Cookie Policy, constitutes the entire agreement regarding the use of our Website.

Policy Updates

We may update this Privacy Policy occasionally. The revised version will be posted on this page with the updated effective date. Continued use of our Website after changes signifies your acceptance.

Interpretation

Headings in this Privacy Policy are for ease of reference only and do not affect interpretation.

Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please contact: [email protected]